Our Archerfield Values
- We are welcoming and Inclusive
- We care about your Health and Wellbeing
- We believe in Open Communication
- We want you to feel recognised and appreciated for what you do
What you get from us
Estate discounts
- 50% off dining at The Clubhouse
- 25% discount at Fletcher’s Cottage Spa (30% off products)
- Access for you and your guests to golf courses
- Special reduced rates on Lodge and Pavilion overnight stays
- 25% off Pro-Shop purchases
Other benefits
- Access to exclusive offers and discounts on our colleague platform
- Access to online wellbeing resources
- Gym membership discount
- Refer a Friend bonus: up to £400 paid for a successful personal referral
- 28 days paid holiday
- Free parking
- Pension
Join our Spa Team
We are looking for a skilled and dedicated individual to join our team of exceptional Spa Therapists at Fletcher’s Cottage.
This part-time role will cover weekend shifts over Friday, Saturday and Sunday.
What you’ll be doing in this role:
– Consistently performing all Spa Treatments as per product and Spa Training, whilst tailored to the client’s specific needs.
– Ensuring exceptional experiences, always considering the wellness needs and concerns of our guests.
– Maintaining the cleanliness and health and safety of the Spa workplace.
– Upselling Spa treatments and products.
– Meeting and greeting clients to the Spa.
– Ensuring aftercare recommendations are made at the end of treatments, linking with client concerns.
– Assist with questions relating to Spa products and services.
Who are we looking for:
– Experience in Beauty and Spa, ideally with a broad skill set within a luxury environment. Fletcher`s Spa training will be given to ensure skill set and confidence within role
– A capability and commitment to delivering high levels of Guest care.
– Confidence in upselling and promoting retail products and Spa services.
– A smart and professional appearance.
– A positive attitude with excellent communication skills.
– Enthusiasm for learning, growing, and exploring new products and Spa treatments.
What we give you:
– Wage based on experience and completed training programme.
– Opportunity for commission and retail incentives.
– Estate based incentive and discount schemes
– External Discounts and Offers scheme
– Generous Refer a Friend Benefits
– Excellent training and development opportunities
– Employee Assistance Programme
– Health and wellness resources
If you feel that you have the necessary skills and experience, please follow the link to apply to our Spa Manager Melanie McKenzie.
Join Our Food & Beverage Team
We are currently seeking an enthusiastic and ambitious Food & Beverage Assistant Manager responsible for assisting with the managing of all F&B operations and for delivering an excellent Member and Guest experience across the Archerfield Estate.
What you’ll be doing in this role:
– Consistently Delivering an excellent Member and Guest experience.
– Overseeing Food and Beverage operations.
– Maintaining exceptional levels of customer service with a Customer First attitude.
– Assisting with the management, training, and developing of F&B Team.
– Managing guest queries in a timely and efficient manner.
-Managing shifts across a variety of meal periods
– Working within budgeted guidelines.
– Deputising for the Food and Beverage area managers in their absence.
Who are we looking for:
– Preferred experience of leading a Front of House Team.
– Flexibility to respond to a range of work situations with an ability to Consider What’s Next.
– Commitment to delivering high levels of customer service.
– Positive attitude with hardworking and consistent attitude.
– Good organisational skills with an attention to detail.
– Excellent communication skills and an ability to Collaborate with Purpose.
What we give you:
– Up to £32,000 salary.
– Boosted earnings with shared tips.
– Estate based incentive and discount schemes.
– External Discounts and Offers scheme.
– Generous Refer a Friend Benefits.
– Excellent training and development opportunities.
– Employee Assistance Programme.
– Health and wellness resources.
If you feel you have the necessary skills and experience, then in the first instance, please follow the link to apply.
Join our Food and Beverage Team
We are seeking a dedicated and enthusiastic Senior Front of House team member to join our dynamic Food and Beverage team.
As Senior Front of House, you will play a key role during service, ensuring smooth day-to-day operation and providing exceptional service to our Members and Guests .
This role is on a permanent basis, with full-time or close to full-time hours available.
What you’ll be doing in this role:
– Providing exceptional service to our Members and Guests
– Overseeing floor and bar service during busy shifts.
– Prioritising the needs of customers, ensuring that experiences match expectations with a Customer First attitude.
– Acting as a key link between the Kitchen and Front of House teams.
– Maintaining high service standards and ensuring smooth operations.
– Assisting with bookings, daily preparation, and guest communication
– Consistently Delivering, making sure that the needs of our Members and Guests are always being met.
– Maintaining the highest standards of cleanliness and safety.
Who are we looking for:
– Passion for delivering exceptional Customer Service.
– Reliable, organised with strong communication skills.
– Comfortable taking responsibility during busy services.
– Ability to work on own initiative.
– Someone who can Collaborate with Purpose and work towards the team’s shared goals.
– Ability to Consider What’s Next, someone who can anticipate and adapt to member and guest needs.
What we give you:
– Up to £13.50 per hour dependent on experience.
– Boosted earnings with shared tips.
– Estate based incentive and discount schemes.
– External Discounts and Offers scheme.
– Generous Refer a Friend Benefits.
– Excellent training and development opportunities.
– Employee Assistance Programme.
– Health and wellness resources.
If you feel that you or someone you know is interested in applying, please follow link and attach a copy of your CV and accompanying cover letter.
Join Our Reservations Team
We are now looking to recruit an enthusiastic and motivated full-time Reservations Agent to join our expertly trained team.
This is a Full-Time role working 40 hours five days from seven. Due to the nature of the business will involve some evening and weekend working.
What you’ll be doing in this role:
– Creating Accommodation, Dining, Golf and Spa experiences.
– Managing bookings face to face, via email and over the telephone.
– Converting customer enquiries into sales.
– Enhancing the experience of every potential guest.
– Managing small events.
– Processing payments.
– Assist our guest services team.
– Maintaining accurate filing systems for all correspondence within the department.
– Build strong relationships with our members and guests, understanding their preferences and providing a completely bespoke experience.
Who are we looking for:
– A real team player who works well with others, ability to thrive in a fast-paced environment and respond to guests quickly and efficiently.
– Dedication to providing first class customer service.
– Someone well presented, polite and courteous.
– Understanding of luxury properties.
– A positive attitude and excellent communication skills.
– A good understanding of IT, specifically Microsoft Word, Excel and Outlook.
– Full clean driving licence as driving will be required in the role.
What we give you:
– £27,500 salary.
– Estate based incentive and discount schemes.
– External Discounts and Offers scheme.
– Generous Refer a Friend Benefits.
– Excellent training and development opportunities.
– Employee Assistance Programme.
– Health and wellness resources.
If you feel you have the necessary skills and experience, then in the first instance, please follow link and apply to our Reservations Manager Claire Smillie.
– Staff Uniform.
If you feel that you have the necessary skills, please submit a copy of your CV and a cover letter to apply.
Join Our Housekeeping Team
We are currently inviting applications for a talented, organised and well-presented Housekeeping Supervisor to join our team.
What you’ll be doing in this role:
– Working proactively with the Housekeeping management team, working to Consistently Deliver high standards across the property.
– Leading by example showing high levels of attention to detail with a Customer First attitude.
– Assisting the Head Housekeeper in training all staff and keeping records up-to-date.
– Inspecting accommodation to ensure SOP’s and attention to detail are consistently met.
– Identify areas of improvement and work alongside the Housekeeping management to develop the team.
– Ensuring compliance with all Health and Safety standards.
Who are we looking for:
– Strong organisational and planning skills with the ability to think outside the box.
– Outstanding eye for detail and the ability to motivate and support a team of Housekeepers.
– Great people and communication skills, with the ability to lead, direct a team and Collaborate with Purpose.
– Good level of IT skills and desire to work with systems to improve efficiency.
– Customer Service focused with a strong understanding of customer needs in a luxury environment
– Excellent time keeping skills and ability to work in a fast-paced environment.
What we give you:
– Competitive salary based on experience
– Estate based incentive and discount schemes
– External Discounts and Offers scheme
– Generous Refer a Friend Benefits
– Excellent training and development opportunities
– Employee Assistance Programme
– Health and wellness resources
This is a full-time permanent opportunity. If you feel you have the necessary skills and experience, then follow the link to apply.
Join our Gardening Team
We are currently inviting applications for self-motivated, organised and enthusiastic Gardeners to join our team on either a Part-Time or Full-Time basis.
What you’ll be doing in this role:
– Performing landscape maintenance including planting, pruning, weeding, and watering.
– Assisting in the growing of plants, flowers, and shrubs according to seasonal requirements.
– Utilising hand tools and some power tools used in gardening tasks to cultivate and maintain Estate.
– A Customer First focus, making sure the aesthetics of the Estate are presentable and visually impressive for our Members and Guests to enjoy.
Who are we looking for:
– Previous experience in a Gardening role is preferred.
– Knowledge of plant care, including irrigation techniques and weed management.
– A strong work ethic with ability to perform physical tasks outdoors in various weather conditions, Consistently Delivering to standard.
– Some experience of machines; mowers, strimmers, leaf blowers and weeding preferred but not necessary.
– Willingness to learn new skills related to horticulture and landscape management.
– Ability to work independently and Collaborating with Purpose as part of a team.
What we give you:
– £12.50 per hour
– Estate based incentive and discount schemes
– External Discounts and Offers scheme
– Generous Refer a Friend Benefits
– Excellent training and development opportunities across business
– Employee Assistance Programme
– Health and wellness resources
If you feel you have the necessary skills and experience, please follow link and send CV and covering letter to our Head Gardener Claudia Pottier.
Join our Guest Services Team
We are currently inviting applications for an enthusiastic, self-motivated and driven individual to join our Member and Guest Services Team.
The Member and Guest Services Team play a very important part of our overall team as the first and last point of contact for Members and Guests when on the Archerfield Estate.
As a member of the team, you will be required to provide a warm welcome to all Members and Guests when arriving at Archerfield, ensuring that they enjoy their experience on the Estate.
Due to the nature of the job, it is open to over 25 years-only with a full driver’s license. The team operation covers all seven days with shifts between 7am and 10pm, the role is for 40 hours per week.
Key Duties & Responsibilities:
– Consistently Deliver to ensure Members and Guests receive a warm welcome to the Club.
– Send pre-arrival emails to guests on a daily basis.
– Be the main point of contact for all guests who are staying in the accommodation.
– Work closely with the Estate Sales and operational teams to meet and exceed guest requirements.
– Keep up to date with Estate and local area knowledge to ensure you are able to advise Members and Guests and maximise sales opportunities.
– Assist in providing any onsite transport for guests staying in accommodation,
– Anticipate any guest requirements where possible to help ensure an enjoyable stay.
Requirements for the role:
– Previous experience within a customer facing role – preferably within hospitality or the luxury sector.
– Good telephone manner and IT Skills.
– High standard of personal presentation.
– Excellent communication and interpersonal skills with a confident and outgoing personality and an ability Collaborate with Purpose with colleagues.
– Ability to take initiative and a practical approach to problem solving.
– A passion for delivering exceptional Customer Service with a Customer First attitude.
– Ability to work in a high paced environment and able to prioritise tasks to meet the desired outcome.
– Full driver’s license and over 25 years-old.
What we give you:
– £12.50 per hour.
– Estate based incentive and discount schemes.
– External Discounts and Offers scheme.
– Generous Refer a Friend Benefits.
– Excellent training and development opportunities.
– Employee Assistance Programme.
– Health and wellness resources.
If you feel you have the necessary skills, then in the first instance, please apply via the link to Claire Smillie.
Join Our Kitchen Team
We are currently seeking a creative, passionate and enthusiastic Part-Time Breakfast Chef to join our Kitchen Team to provide weekend cover.
What you’ll be doing in this role:
– Ensuring the smooth and efficient running of the breakfast service.
– Preparing breakfast food that is of the highest standards.
– Maintaining the appropriate amount of stock levels as directed.
– Assisting the Executive Chef and Sous Chef in creating menu items, recipes and developing breakfast dishes.
– Being alert for any opportunities to improve the Breakfast service.
– Maintaining full knowledge of all menu items and the service.
– Ensuring the kitchen is clean and tidy at all times.
Who are we looking for:
– Solid experience working in a similar role within a fast-moving, quality driven kitchen.
– Share our passion for top-quality food and cooking.
– Have a positive attitude and a professional and courteous manner.
– Someone with drive, ambition, creativity and flair.
– Highly motivated and possessing a sense of pride in your attention to detail.
– A strong team player with excellent communication skills.
What we give you:
– Competitive hourly rate based on experience.
– Estate based incentive and discount schemes.
– External Discounts and Offers scheme.
– Generous Refer a Friend Benefits.
– Excellent training and development opportunities.
– Employee Assistance Programme.
– Health and wellness resources.
If you feel you have the necessary skills and experience, then in the first instance, please contact our Executive Chef Derek Johnstone.
Join our Spa Team
We are looking for a skilled and dedicated individual to join our team of exceptional Spa Therapists at Fletcher’s Cottage.
This part-time role will cover weekend shifts over Friday, Saturday and Sunday.
What you’ll be doing in this role:
– Consistently performing all Spa Treatments as per product and Spa Training, whilst tailored to the client’s specific needs.
– Ensuring exceptional experiences, always considering the wellness needs and concerns of our guests.
– Maintaining the cleanliness and health and safety of the Spa workplace.
– Upselling Spa treatments and products.
– Meeting and greeting clients to the Spa.
– Ensuring aftercare recommendations are made at the end of treatments, linking with client concerns.
– Assist with questions relating to Spa products and services.
Who are we looking for:
– Experience in Beauty and Spa, ideally with a broad skill set within a luxury environment. Fletcher`s Spa training will be given to ensure skill set and confidence within role
– A capability and commitment to delivering high levels of Guest care.
– Confidence in upselling and promoting retail products and Spa services.
– A smart and professional appearance.
– A positive attitude with excellent communication skills.
– Enthusiasm for learning, growing, and exploring new products and Spa treatments.
What we give you:
– Wage based on experience and completed training programme.
– Opportunity for commission and retail incentives.
– Estate based incentive and discount schemes
– External Discounts and Offers scheme
– Generous Refer a Friend Benefits
– Excellent training and development opportunities
– Employee Assistance Programme
– Health and wellness resources
If you feel that you have the necessary skills and experience, please follow the link to apply to our Spa Manager Melanie McKenzie.
Join our Food and Beverage Team
We have a number of positions available for enthusiastic, self-motivated and driven individuals to join our Clubhouse Food & Beverage Team.
These roles are available on a permanent basis, both part and full-time.
What you’ll be doing in this role:
– Prioritising the needs of customers, ensuring that experiences match expectations with a Customer First attitude.
– Take accurate orders and make recommendations.
– Preparing and delivering food and drink in a professional manner.
– Consistently Delivering, making sure that the needs of our Members and Guests are always being met.
– Enriching our Members and Guests experience.
Who are we looking for:
– Passion for delivering exceptional Customer Service.
– Strong communication skills.
– Availability to work shifts.
– Ability to work on own initiative.
– Someone who can Collaborate with Purpose and work towards the team’s shared goals.
– Ability to Consider What’s Next, someone who can anticipate and adapt to member and guest needs.
What we give you:
– £12.21 per hour
– Estate based incentive and discount schemes.
– External Discounts and Offers scheme.
– Generous Refer a Friend Benefits.
– Excellent training and development opportunities.
– Employee Assistance Programme.
– Health and wellness resources.
If you feel you have the necessary skills and experience, then in the first instance, please contact our F&B team.
